Gbbajee's Privacy Policy — How We Keep Your Data Safe

Welcome to gbbajee. This Privacy Policy document explains what information we collect about you when you use the gbbajee platform, how that information is used, and the steps we take to protect your privacy.

Gbbajee believes that every user's personal data belongs to them. We are simply its careful custodians. Our privacy policy is built to international standards and is reviewed and updated on a regular basis.

By using the gbbajee website or mobile app, you are deemed to have accepted the terms of this Privacy Policy. This policy is part of our Terms & Conditions an integral part.

Gbbajee collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

Automatically collected data:

• Device type, operating system, and browser information
• IP address & approximate location
• Which parts of the platform you visited and how long you spent there
• Betting history and transaction records
• Login time & logout time
• Cookies and session data

Gbbajee collects information through various methods, with full transparency maintained at every step.

• Registration form: Information you provide when creating your account
• Verification Process: Documents uploaded during KYC completion
• Transaction records: Deposit, withdrawal & betting activity
• Customer service contact: Records of chat, email, or phone interactions
• Automatic tracking: Cookies, log files & browser fingerprint
• Third-party verification: Confirmation data received from payment providers

Gbbajee never collects your data without your consent. The consent you provide at registration is the foundation of everything we collect.

Gbbajee uses your data only for specific, legitimate purposes. We never use information beyond what has been authorised.

• Account Management: Creating, managing, and maintaining your account
• Identity verification: Anti-Money Laundering & Fraud Prevention
• Service Delivery: Betting services, payment processing, and bonus distribution
• Customer service: Resolving Your Questions, Complaints & Requests
• Contact: Important updates, transaction confirmations, security alerts
• Service improvement: Improving your experience on the platform
• Legal obligation: To meet applicable legal and regulatory requirements
• Security: Prevention of fraud, hacking & other misuse

Gbbajee does not sell your personal data to third parties. However, limited information may be shared with trusted partners in certain circumstances.

All partner organisations are bound by a confidentiality agreement with Gbbajee. They may not use your data for any purpose beyond what has been authorised.

Gbbajee uses cookies to enhance your platform experience. Cookies are small data files stored on your device.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

Gbbajee does not retain your data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

• Active account data: For as long as the account remains active
• Transaction Records: Up to 7 years as required by law
• KYC documents: Up to 5 years after account closure
• Customer service contact: 2 years after the issue is resolved
• Analytics data (anonymised): Up to 2 years
• Marketing communications: As soon as consent is withdrawn

Once the applicable retention period expires, Gbbajee will securely delete your data or anonymise it so it can no longer be linked back to you.

You have a number of important rights regarding your data on Gbbajee. We respect these rights and make them easy to exercise.

• Right to Know: To find out what information we hold about you, contact our support team. We will respond within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to erasure: You may request the deletion of any data we are not legally obliged to retain.
• Right to restrict processing: You can request that your data no longer be used for specific purposes.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of your data being used for marketing communications or any other specific purpose.

If we become aware that a minor's personal data is present in our systems, we will immediately delete that information and close the associated account.

If a parent or guardian believes their child has created an account on Gbbajee, please contact our support team immediately.

Gbbajee employs industry-leading technology and processes to keep your data secure.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
• Firewall Protection: Advanced firewall systems block unauthorized access
• Two-Factor Verification: Additional verification is required for sensitive activities
• Regular Security Audits: An independent team of experts conducts regular system audits
• Staff Training: Regular training on privacy & security
• Data minimisation: Only the data that is strictly necessary is collected

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

Gbbajee reserves the right to update or amend this privacy policy at any time. Changes may be made in response to new laws, the adoption of new technologies, or an expansion of our services.

If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address
• A notification will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of Gbbajee after any changes have been made will be taken as acceptance of the updated privacy policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team is always ready to help.

• Email: support@gbbajee.com
• Subject: Write "Privacy Request — [your username]" in the subject line
• Response Time: Up to 30 business days

Please include as much detail as possible in your complaint or query so we can assist you quickly and accurately. Your privacy genuinely matters to us — and that's not just something we say.